Shipping & Returns
All orders are processed and handled manually by our team. This allows us to verify every shipment and ensure you receive exactly what you ordered.
SHIPPING
Orders are processed within 1-2 business days after payment confirmation.
Domestic (Indonesia): Delivery typically takes 2-5 business days depending on your location.
International: Delivery time varies by destination, typically 7-21 business days.
Shipping costs are calculated at checkout based on weight and destination.
Tracking information will be provided via email once your order ships.
PRE-ORDER ITEMS
Items marked as pre-order have an estimated availability date shown on the product page.
Your order will ship once all items are in stock. If you need in-stock items sooner, please place a separate order.
Pre-order dates are estimates and may be subject to change due to supply chain factors. You will be notified of any significant delays.
RETURNS
You may return unused, undamaged items in original packaging within 30 days of delivery.
To initiate a return, contact us at sales@avirtech.co with your order number.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Refunds are processed within 5-10 business days after we receive and inspect the returned item.
Certain items (custom orders, opened consumables) may not be eligible for return. Please contact us before initiating a return for these items.
SHIPPING
Orders are processed within 1-2 business days after payment confirmation.
Domestic (Indonesia): Delivery typically takes 2-5 business days depending on your location.
International: Delivery time varies by destination, typically 7-21 business days.
Shipping costs are calculated at checkout based on weight and destination.
Tracking information will be provided via email once your order ships.
PRE-ORDER ITEMS
Items marked as pre-order have an estimated availability date shown on the product page.
Your order will ship once all items are in stock. If you need in-stock items sooner, please place a separate order.
Pre-order dates are estimates and may be subject to change due to supply chain factors. You will be notified of any significant delays.
RETURNS
You may return unused, undamaged items in original packaging within 30 days of delivery.
To initiate a return, contact us at sales@avirtech.co with your order number.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Refunds are processed within 5-10 business days after we receive and inspect the returned item.
Certain items (custom orders, opened consumables) may not be eligible for return. Please contact us before initiating a return for these items.